Help Desk Balanced Scorecard Metrics for Excel

Help Desk balanced scorecard allows to measure the performance of customer support service, giving an overview over its main performance categories, including Number of calls, Resolution Time, Solution Accuracy.

Help Desk Balanced Scorecard Metrics for Excel
Publisher: AKS-Labs License: Shareware
Version: Date Added: 13 November, 2008
File Size: 1000.0 KB Downloads: 21
Price: $24.00 Editor Rating:
Systems: Windows

Help Desk balanced scorecard allows to measure the performance of customer support service, giving an overview over its main performance categories, including Number of calls, Resolution Time, Solution Accuracy.

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File Size: 1000.0 KB
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File Size: 1000.0 KB
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