Software related to

Service Level Agreement Monitoring

License: All | Free
Product Downloads
Super Trouble Ticket System by Supertroubletic - Trouble Ticket System supporting Multiple Departments, Clients, Levels, automatic generation of tickets, Reporting, and Service Level Agreement Monitoring for tickets not completed within a specified timeframe, online documentation.

Trouble Ticket System supporting Multiple Departments, Clients, Levels, automatic generation of tickets, Reporting, and Service Level Agreement Monitoring for tickets not completed within a... more

Homepage http://supertroubletic.sourceforge.net
Download http://supertroubletic.sourceforge.net

Program type: Freeware (Other)
Author: Supertroubletic
Size: 0

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Jet Service Desk by Da COBRA Software LLC - Jet Service Desk is a high-speed

Jet Service Desk is a high-speed HelpDesk/Service Desk system which includes following workflows: Request Management, Incident Management, Problem Management, Change Management, Service Asset and... more

Homepage http://jetservicedesk.com
Download http://jetservicedesk.com

Program type: Shareware (Helpdesk & Remote PC)
Size: 3.8 MB
Price: $99.00



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ManageEngine SupportCenter Plus by AdventNet Inc - Web-based Customer Service & Support

ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one... more

Homepage http://www.supportcenterplus.com/
Download http://download.adventnet.com/products/support-center/64045241/ManageEngine_SupportCenter_Plus.exe

Program type: Freeware (Helpdesk & Remote PC)
Author: AdventNet Inc
Size: 31.3 MB

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Application Service Level Vulnerability Assessment Test for Java by www.nvisionsoftware.com - Conduct internal software audits for Java-based Web applications to validate software quality and compliance with service level requirements.

Conduct internal software audits for Java-based Web applications to validate software quality and compliance with service level requirements. The Application Service Level Vulnerability Assessment... more

Homepage http://www.nvisionsoftware.com
Download http://www.nvisionsoftware.com

Program type: Freeware (Network Monitoring)
Size: 39.1 MB

7
Farol by Farol - Provide an ICT (Information and Communication Technology) services monitoring environment based on free solutions and processes using open standards to ensure service production according to SLAs (Service Level Agreements) established with customers.

Provide an ICT (Information and Communication Technology) services monitoring environment based on free solutions and processes using open standards to ensure service production according to SLAs... more

Homepage http://farol.sourceforge.net
Download http://farol.sourceforge.net

Program type: Freeware (Project Management)
Author: Farol
Size: 0

2
Longitude by Heroix - New Heroix Longitude features improve monitoring, problem resolution. New group features, improved flexibility and control, customized report schedules and improved dashboards provide resource visibility at both enterprise and resource levels.

New enterprise capabilities in Heroix Longitude help companies improve IT resource monitoring and speed IT problem resolution.

Grouping: Longitude users can assign IT resources to... more

Homepage http://www.heroix.com/longitude_overview.html
Download http://www.heroixdownload.com/network-monitoring-software/LongitudeEnt/HeroixLongitudeEnt100-64.exe

Program type: Shareware (Network Monitoring)
Author: Heroix
Size: 423.4 MB
Price: $399.00

171
internetVista monitoring by internetVista monitoring - internetVista Android app lets you connect to the internetVista uptime monitoring service. internetVista® is a monitoring service company, specializing in the monitoring of Internet applications: website, web server (apache, Microsoft IIS,...), ...

internetVista Android app lets you connect to the internetVista uptime monitoring service. internetVista® is a monitoring service company, specializing in the monitoring of Internet applications:... more

Homepage http://www.internetVista.com
Download http://www.internetVista.com

Program type: Freeware (Utilities)
Size: 261.0 KB

2
ErlangXLS by CC-Logic - ErlangXLS provides Excel AddIns to calculate

ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer,... more

Homepage http://www.cclogic.eu
Download http://www.cclogic.eu/download/en/ErlangXLS_English_Setup.exe

Program type: Freeware (Math & Scientific Tools)
Author: CC-Logic
Size: 263.0 KB

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SupportDesk by www.houseonthehill.com - This help desk program allows you to log calls, track call escalation and problem resolution, manage contacts, track inventory, search the integrated knowledge base, and manage your service-level agreements.

This help desk program allows you to log calls, track call escalation and problem resolution, manage contacts, track inventory, search the integrated knowledge base, and manage your service-level... more

Homepage http://www.houseonthehill.com
Download http://www.houseonthehill.com

Program type: Shareware (Other)
Size: 0
Price: 

4
Application Service Level Vulnerability Assessment Test for .NET by www.nvisionsoftware.com - Conduct internal software audits for Microsoft.

Conduct internal software audits for Microsoft.NET based Web applications to validate software quality and compliance with service level requirements. The Application Service Level Vulnerability... more

Homepage http://www.nvisionsoftware.com
Download http://www.nvisionsoftware.com

Program type: Freeware (Network Monitoring)
Size: 39.1 MB

9
insideApps by determyne.com - insideApps from determyne: Transaction-level performance monitoring for J2EE applications.

insideApps from determyne: Transaction-level performance monitoring for J2EE applications. Correlates and reports on transactions across HTTP server, J2EE container, and database layers. Pinpoints... more

Homepage http://www.determyne.com
Download http://sourceforge.net/projects/insideapps/files/latest/download?source=directory

Program type: Freeware (Other)
Author: determyne.com
Size: 23.0 MB

1
Linux Performance Counters Driver by Perfctr - Linux kernel driver for low-level performance-monitoring counters, and support for virtualised (per-process) counters.

Linux kernel driver for low-level performance-monitoring counters, and support for virtualised (per-process) counters. User-space glue for use in applications, and by higher-level tools and libraries. more

Homepage http://perfctr.sourceforge.net
Download http://perfctr.sourceforge.net

Program type: Freeware (System Maintenance)
Author: Perfctr
Size: 0

1
Rostrvm Call Centre Calculator by Rostrvm Solutions - The rostrvm inbound call centre calculator calculates the number of staff needed to deal effectively with your calls. Enter the expected calls per hour, the average call length and your service level target to produce a forecast of the required ...

The rostrvm inbound call centre calculator
calculates the number of staff needed to deal
effectively with your calls.
Enter the expected calls per hour, the average call more

Homepage http://www.rostrvm.com
Download http://www.rostrvm.com

Program type: Shareware (Business & Finance)
Size: 2.2 MB
Price: $0.99

0
Juicy battery by Creative work - Juicy battery, live wallpaper.Control battery level of the device , by monitoring juice in the battery on the screen.The lemon or orange floats in juice and bubbles rise to the top.You can choose between a lemon and orange batteries.Wallpaper ...

Juicy battery, live wallpaper.
Control battery level of the device , by monitoring juice in the battery on the screen.
The lemon or orange floats in juice and bubbles rise to the top. more

Homepage https://sites.google.com/site/cretiveworklwppolicy/home
Download https://sites.google.com/site/cretiveworklwppolicy/home

Program type: Freeware (Personalization)
Author: Creative work
Size: 2.0 MB

1
Higher Heels by Shopgate GmbH - Bestellen Sie elegante und auch aussergewöhnliche Schuhmode beim Spezialisten für Alles von PleaserUSA - Higher Heels! Kurze Lieferzeiten, faire Preise, Beratung und ein hoher Service-Level zeichnen unseren Dienst aus. Willkommen!

Bestellen Sie elegante und auch aussergewöhnliche Schuhmode beim Spezialisten für Alles von PleaserUSA - Higher Heels! Kurze Lieferzeiten, faire Preise, Beratung und ein hoher Service-Level... more

Homepage http://www.shopgate.com
Download http://www.shopgate.com

Program type: Freeware (Shopping)
Author: Shopgate GmbH
Size: 6.4 MB

0
HelpMaster Pro Enterprise Edition by www.prd-software.com.au - This software features a full client-server SQL server database and offers a complete list of enterprise features.

This software features a full client-server SQL server database and offers a complete list of enterprise features. Full featured helpdesk, CRM and business productivity program suite. Access the... more

Homepage http://www.prd-software.com/
Download http://www.prd-software.com/

Program type: Demo (Other)
Size: 42.2 MB
Price: 

5
Email Monitoring Service NA by Information Solutions, Inc. - SiteRecon providing email monitoring that continuously checks your mail server and subcomponents, such as virus protection and content filtering.

SiteRecon providing email monitoring that continuously checks your mail server and subcomponents, such as virus protection and content filtering. If mail is not being processed, SiteRecon will... more

Homepage http://www.SiteRecon.com
Download http://www.siterecon.com

Program type: Commercial (Other Server Applications)
Size: 1024 B
Price: $19.95

11
Serio IT Service View Pro by Serio Ltd - Serio IT Service View Pro is a server/ network device monitoring and ITIL Availability Management tool rolled into one.

Serio IT Service View Pro is a server/ network device monitoring and ITIL Availability Management tool rolled into one.Define one or more Service Level Agreements for the devices you are... more

Homepage http://www.seriosoft.com/
Download http://www.seriosoft.com/resource/itserviceview_pro.zip

Program type: Shareware (Network Monitoring)
Author: Serio Ltd
Size: 5.6 MB
Price: $280.00

7
RadarPing by www.radarping.com - This software provides multithreaded monitoring of hosts, services and SNMP objects.

This software provides multithreaded monitoring of hosts, services and SNMP objects. It also supports multiple event alerts including e-mail, SMS and text-to-speech synthesis, and customizable Web... more

Homepage http://www.radarping.com
Download http://www.radarping.com

Program type: Shareware (Network Monitoring)
Size: 4.3 MB
Price: 

3
WebInject - Web/HTTP Test Tool by webinject.org%20-%20https - WebInject is a tool for automated testing of web applications and web services.

WebInject is a tool for automated testing of web applications and web services. It can be used to test system components with HTTP interfaces, as a test harness to create a suite of functional and... more

Homepage http://www.webinject.org%20-%20https://github.com/sni/Webinject
Download http://sourceforge.net/projects/webinject/files/latest/download?source=directory

Program type: Freeware (Benchmarking)
Size: 3.1 MB

4
RInject - Web/HTTP Test Tool by Rinject - RInject is a tool for automated testing of web applications and services.

RInject is a tool for automated testing of web applications and services. It can be used to test HTTP(S) interfaces for service-level monitoring.Compared to WebInject, RInject has a more powerful... more

Homepage http://rinject.sourceforge.net
Download http://rinject.sourceforge.net

Program type: Freeware (Other)
Author: Rinject
Size: 0

3
Personal HelpDesk for Outlook by AssistMyTeam - An automated issue tracking and helpdesk

An automated issue tracking and helpdesk ticketing system in your Outlook Client. Provides you with all the necessary tools to log, analyze and assist in the resolution of helpdesk issues right in... more

Homepage http://www.assistmyteam.net
Download http://www.assistmyteam.net/downloads/PersonalHelpdeskSetup.exe

Program type: Shareware (Helpdesk & Remote PC)
Author: AssistMyTeam
Size: 22.5 MB
Price: $200.00

17
Team HelpDesk for Outlook by AssistMyTeam - An automated issue tracking and helpdesk

An automated issue tracking and helpdesk ticketing system for multiple technicians, Team Helpdesk provides you and your team with all the necessary tools to log, collaborate, analyze and assist in... more

Homepage http://www.assistmyteam.net
Download http://www.assistmyteam.net/downloads/TeamHelpdeskSetups.zip

Program type: Shareware (Helpdesk & Remote PC)
Author: AssistMyTeam
Size: 53.8 MB
Price: $1,500.00

16
AdventnetManageEngine SupportCenter Plus by AdventNet Inc - ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package.

ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in... more

Homepage http://www.adventnet.com
Download http://download.manageengine.com/products/support-center/64045241/ManageEngine_SupportCenter_Plus.exe

Program type: Freeware (Helpdesk & Remote PC)
Author: AdventNet Inc
Size: 31.0 MB

37
Web Help Desk Software for Mac OS X by Web Help Desk Software - The Web Help Desk software for Mac OS X

The Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support... more

Homepage http://www.webhelpdesk.com
Download http://downloads.webhelpdesk.com/OSX/WebHelpDesk-10.0.18.3.dmg

Program type: Shareware (Helpdesk & Remote PC)
Size: 147.0 MB
Price: $0.01

45
Web Help Desk Software for Windows by Web Help Desk Software - The Web Help Desk software for Windows offers

The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support... more

Homepage http://www.webhelpdesk.com
Download http://downloads.webhelpdesk.com/Win/WebHelpDesk-10.0.18.3.exe

Program type: Shareware (Helpdesk & Remote PC)
Size: 172.0 MB
Price: $0.01

36
ITIL Service Management Toolkit (ITSM To by ProcessWorx LLC - The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals.

The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals. These ITIL based tools include essential support materials, templates and guidance to... more

Homepage http://www.processworx.com
Download http://www.processworx.com/purchase/pur_itsmtk.htm

Program type: Commercial (Teaching)
Author: ProcessWorx LLC
Size: 2.7 MB
Price: $129.00

6
Carbon Effective Supply Chain Simulator by Cescs - Carbon Effective Supply Chain Simulator (CESCS) is a software package for simulating green supply chain.

Carbon Effective Supply Chain Simulator (CESCS) is a software package for simulating green supply chain. A unique approach is taken to help achieve the optimal balance between carbon footprint,... more

Homepage http://cescs.sourceforge.net
Download http://sourceforge.net/projects/cescs/files/latest/download?source=directory

Program type: Freeware (Science)
Author: Cescs
Size: 28.1 MB

3
Support Incident Tracker by sitracker.org - Support Incident Tracker (or SiT!

Support Incident Tracker (or SiT!) is a web based application for tracking technical support calls/emails. Engineers work to Service Level Agreements and incidents are flagged if they stray outside... more

Homepage http://sitracker.org/
Download http://sourceforge.net/projects/sitracker/files/latest/download?source=directory

Program type: Freeware (Project Management)
Author: sitracker.org
Size: 2.9 MB

1
Polar Help Desk by Polar - Web based help desk that tracks incidents,

Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly... more

Homepage http://www.polarsoftware.com/products/servicedesk/index.asp
Download http://www.polarsoftware.com/products/servicedesk/PolarHelpDeskFree.zip

Program type: Commercial (Helpdesk & Remote PC)
Author: Polar
Size: 9.2 MB
Price: $200.00

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License: All | Free