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>> Business >> Other >> VersaSRS HelpDesk |
VersaSRS HelpDesk 3.2.3
VersaSRS HelpDesk - FREE advanced, powerful and feature rich 100% browser based Help Desk
| Publisher
|
VersaDev |
License
|
Freeware |
| Version
|
3.2.3 |
Date Added |
2006-07-26 |
| File Size |
7483kb |
Downloads
|
24 |
| System |
Windows2000,WinXP,Windows2003 |
|
Download Now |
| versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...
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| Keywords
: Help Desk, Service Request, Incident, Issue, Service, web based, thin client, browser based, Call Centre, Contact Centre, Issue |
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| VersaSRS HelpDesk earns DaolnwoD Dot Com 5 Gold Stars Awards |
| |
Submit your review and rating of VersaSRS HelpDesk
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