Software related to

Call Center In Klang

License: All | Free
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Call Center Manager by Voicent Communications, Inc - Call Center Software - call center management

Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical... more

Homepage http://www.voicent.com/call-center-software.php
Download http://www.voicent.com/download/voicent8a.exe

Program type: Freeware (Databases & Tools)
Size: 367.0 KB

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BC Call Center by BC Call Center - The Web Based BC Call Center gives you the

The Web Based BC Call Center gives you the tools needed to quickly set up a coherent support platform, saving you and your business time and money, decrease your response times and increase the... more

Homepage http://www.billcatchem.net/
Download http://www.billcatchem.net/downloads/BCCallCenterSetup.exe

Program type: Shareware (Office Suites & Tools)
Author: BC Call Center
Size: 2.2 MB
Price: $47.50



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Inbound Call center Profit Book by Business Process outsourcing Companies - Inbound call center: Why and Why not? Every

Inbound call center: Why and Why not? Every successful business reaches a point where they can no longer handle all of their customer requests or calls on their own. There are many reasons for the... more

Homepage http://www.end2endconsultant.net/
Download http://www.end2endconsultant.net/BPOProfitBook/Download2.zip

Program type: Freeware (Other)
Size: 1024 B

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PrettyMay Call Center for Skype by PrettyMay Inc. - PrettyMay Call Center for Skype (PMCCS) is a

PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Skype PBX that replaces traditional proprietary hardware PBX / PABX. It allows SMBs to quickly and affordably implement a Skype PBX... more

Homepage http://www.prettymay.net
Download http://www.prettymay.net/PMCallCenter-setup.exe

Program type: Shareware (Telephony)
Author: PrettyMay Inc.
Size: 11.1 MB
Price: $350.00

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PrettyMay Call Recorder for Skype Basic by PrettyMay-Team - PrettyMay Call Center for Skype is a 100%

PrettyMay Call Center for Skype is a 100% software-based Skype IP PBX that replaces traditional proprietary hardware PBX / PABX.
It allows Small Business to quickly and affordably implement a... more

Homepage http://www.prettymay.net/contact.htm
Download http://www.prettymay.net/PrettyMay-setup.exe

Program type: Freeware (Chat & Instant Messaging)
Author: PrettyMay-Team
Size: 5.5 MB

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Call Center Outsourcing Scorecard for Excel by AKS-Labs - Improve performance with Call Center Outsourcing Scorecard for Excel scorecard

Improve performance with Call Center Outsourcing Scorecard for Excel scorecard more

Homepage http://www.aks-labs.com/regnow.htm
Download http://www.aks-labs.com/regnow.htm

Program type: Shareware (Project Management)
Author: AKS-Labs
Size: 1000.0 KB
Price: $60.00

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Terrasoft Call Center by Terrasoft CRM Software - Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different con

Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected... more

Homepage http://www.terrasoft-crm-software.com
Download http://www.bpmonline.com/user/register?destination=autologin%3Flocale%3Den

Program type: Demo (Telephony)
Size: 9.9 MB
Price: $2,490.00

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Dialgo Personal Call Center by United Research Labs - Answering Machine for scripting your own professional call center business scripts using a voice modem.

Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation,... more

Homepage http://www.research-lab.com/
Download http://researchlab.swmirror.com/dtam02.zip

Program type: Shareware (Rippers & Converters)
Size: 4.4 MB
Price: $199.00

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Unite Call Center by www.unitepbx.com - VoIP based PBX and CAll center.

VoIP based PBX and CAll center. Unite Call Center for Skype is 100% program based, truly business-class customer communication and management system with host of much sought after abilities.Unite... more

Homepage http://www.unitepbx.com
Download http://www.unitepbx.com

Program type: Shareware (Telephony)
Author: www.unitepbx.com
Size: 30.3 MB
Price: 

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Call Center Services & Recruitment Proce by Hogoworld - HOGO is a contact center and transaction processing services provider different kind of services like Search Engine Optimization services at affordable costs Internet Marketing, Call Center Services all over the world

HOGO is a contact center and transaction processing services provider different kind of services like Search Engine Optimization services at affordable costs Internet Marketing, Call Center... more

Homepage http://hogoworld.sourceforge.net
Download http://hogoworld.sourceforge.net

Program type: Freeware (Puzzle & Word Games)
Author: Hogoworld
Size: 0

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call center solutin by Callcentersolution - call center solution is an application that groups together 3 software open source: a CRM (Sugarcrm), a software of management of tickets (OTRS) and a platform of telephone communication (Asterisk)

call center solution is an application that groups together 3 software open source: a CRM (Sugarcrm), a software of management of tickets (OTRS) and a platform of telephone communication (Asterisk) more

Homepage http://callcentersolution.sourceforge.net
Download http://callcentersolution.sourceforge.net

Program type: Freeware (Other)
Size: 0

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Orca Call Center Platform by Orcaccp - Orca is a web based call center platform written in PHP 5 / Javascript using the Zend Framework, JQuery and Asterisk, utilizing these frameworks will allow for a more reliable platform and focus can be placed on innovation and not re-creation.

Orca is a web based call center platform written in PHP 5 / Javascript using the Zend Framework, JQuery and Asterisk, utilizing these frameworks will allow for a more reliable platform and focus... more

Homepage http://orcaccp.sourceforge.net
Download http://orcaccp.sourceforge.net

Program type: Freeware (Project Management)
Author: Orcaccp
Size: 0

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Call Center Manager Gui Element by voicent.com - This Gui Element is used by Voicent Call Center Manager to track and update statistics.

This Gui Element is used by Voicent Call Center Manager to track and update statistics. more

Homepage http://www.voicent.com
Download http://sourceforge.net/projects/callcentergui/files/latest/download?source=directory

Program type: Freeware (Project Management)
Author: voicent.com
Size: 113.2 KB

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Manager Call Center over Asterisk by Astercallcenter - The project's purpose is allow supervise a call center based on the Asterik PBX allowing generate reports about call center activity, e.

The project's purpose is allow supervise a call center based on the Asterik PBX allowing generate reports about call center activity, e.g. agents activity, taken calls, lost calls. All this... more

Homepage http://astercallcenter.sourceforge.net
Download http://astercallcenter.sourceforge.net

Program type: Freeware (Other)
Author: Astercallcenter
Size: 0

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Famous Call Center Numbers by Tarun keshrani Patel - THIS IS INFORMATIVE APP.YOU FIND FAMOUS BRANDS CALL CENTER TOLL FREE NUMBERS.CATEGORIES INCLUDED.AIRLINESBANKSAUTOMOTIVECOMPUTERS RAILWAYSMOVERSHOME APPLIANCESINVESTMENTFINANCESLEISURE TRAVELSHEALTHCAREINSURANCE AND MORE

THIS IS INFORMATIVE APP.
YOU FIND FAMOUS BRANDS CALL CENTER TOLL FREE NUMBERS.
CATEGORIES INCLUDED.
AIRLINES
BANKS
AUTOMOTIVE
COMPUTERS
RAILWAYS
MOVERS more

Homepage http://www.apps4allmobi.com
Download http://www.apps4allmobi.com

Program type: Freeware (Utilities)
Size: 594.0 KB

3
ASR Ambulance Call Center by VARGA ZSIGMOND - Samaritanus Ambulance Call Center este destinat celor care au nevoie de serviciile unei ambulante private. Din meniu se pot alege tipurile de servicii. Noutate reprezinta butonul de panica - numit Monitorizare prin care cei care se inregistreaza ...

Samaritanus Ambulance Call Center este destinat celor care au nevoie de serviciile unei ambulante private. Din meniu se pot alege tipurile de servicii. Noutate reprezinta butonul de panica - numit... more

Homepage http://www.samaritanus.ro
Download http://www.samaritanus.ro

Program type: Freeware (Medical)
Author: VARGA ZSIGMOND
Size: 620.0 KB

4
Svarog Call Contact Center by protenus.com - Svarog is a real time web based call center which is based on AsteriskPBX, including technologies such as portlets, ajax (DWR/Dojo), jsf (MyFaces) and SpringFramework.

Svarog is a real time web based call center which is based on AsteriskPBX, including technologies such as portlets, ajax (DWR/Dojo), jsf (MyFaces) and SpringFramework. more

Homepage http://www.protenus.com
Download http://sourceforge.net/projects/svarog/files/latest/download?source=directory

Program type: Freeware (Fax Tools)
Author: protenus.com
Size: 91.1 KB

21
Abandon Call Monitoring Tool by uwengkai.wordpress.com - This monitoring server uses Avaya TSAPI library, it monitors incoming calls from Avaya VDN and display the abandon and short duration calls information for call center operation.

This monitoring server uses Avaya TSAPI library, it monitors incoming calls from Avaya VDN and display the abandon and short duration calls information for call center operation. more

Homepage http://uwengkai.wordpress.com/2012/07/31/avaya-call-abandon-and-short-duration-call-monitoring-tool/
Download http://sourceforge.net/projects/callaban/files/latest/download?source=directory

Program type: Freeware (Project Management)
Size: 453.1 KB

6
AACC - Asterisk Advanced Call Center by Hanashidialer - A complete contact center solution for the Asterisk PBX, capable of handling inbound and outbound campaigns.

A complete contact center solution for the Asterisk PBX, capable of handling inbound and outbound campaigns. Provides an agent toolbar for CTI. For managers an admin panel controls every aspect of... more

Homepage http://hanashidialer.sourceforge.net
Download http://hanashidialer.sourceforge.net

Program type: Freeware (Project Management)
Author: Hanashidialer
Size: 0

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Toll Free Call Queuing by siptollfree.com - toll free queuing allows your call center or inbound application to be able to handle enormous amounts of inbound toll free or DID calls

toll free queuing allows your call center or inbound application to be able to handle enormous amounts of inbound toll free or DID calls more

Homepage http://siptollfree.com/services/toll-free-queuing/
Download http://siptollfree.com/services/toll-free-queuing/

Program type: Freeware (Telephony)
Author: siptollfree.com
Size: 0

30
Auto Dialer Pro by Jacek Kozlowski - Automatic call center:allows to make a large number of supervised or not supervised outbound telemarketing calls.

Automatic call center:allows to make a large number of supervised or not supervised outbound telemarketing calls. auto/manual play/read,record,schedule calls,Skype/VoIP dialerThis program is... more

Homepage http://www.phonedialerpro.com
Download http://www.phonedialerpro.com/autodial.zip

Program type: Shareware (Other)
Author: Jacek Kozlowski
Size: 2.0 MB
Price: $150.00

32
ErlangXLS by CC-Logic - ErlangXLS provides Excel AddIns to calculate

ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer,... more

Homepage http://www.cclogic.eu
Download http://www.cclogic.eu/download/en/ErlangXLS_English_Setup.exe

Program type: Freeware (Math & Scientific Tools)
Author: CC-Logic
Size: 263.0 KB

26
Unite PBX by www.unitepbx.com - VoIP based PBX and CAll center.

VoIP based PBX and CAll center. Unite PBX for Skype provides all features you expect in a commercial grade enterprise PBX system. If you are looking for improving business communications and at the... more

Homepage http://www.unitepbx.com
Download http://www.unitepbx.com

Program type: Shareware (Telephony)
Author: www.unitepbx.com
Size: 30.0 MB
Price: 

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Double Choco Latte by Dcl - Double Choco Latte is a project to create a solution for managing some IT departments including software development and call center activity.

Double Choco Latte is a project to create a solution for managing some IT departments including software development and call center activity. more

Homepage http://dcl.sourceforge.net
Download http://sourceforge.net/projects/dcl/files/latest/download?source=directory

Program type: Freeware (Other)
Author: Dcl
Size: 1.3 MB

8
Call Center Information Manager by Ccim - The CCIM is a set of tools designed to fit in most contact centre environments.

The CCIM is a set of tools designed to fit in most contact centre environments. CCIM is an attempt to port the original Call Center Assistant (based on the .Net framework) to a more open platform. more

Homepage http://ccim.sourceforge.net
Download http://ccim.sourceforge.net

Program type: Freeware (Other)
Author: Ccim
Size: 0

5
Smart eBusiness Suites by smartbiz.com.vn - Smart eBusiness Suites is a web-based, portal-based eBiz (ERP/POS/BI, eCommerce/CRM/Call-Center, HRM/ECM) that integrated from the state of the arts 3rd-party open-sources and apply the model-driven development as well as meta application dictionary.

Smart eBusiness Suites is a web-based, portal-based eBiz (ERP/POS/BI, eCommerce/CRM/Call-Center, HRM/ECM) that integrated from the state of the arts 3rd-party open-sources and apply the... more

Homepage http://www.smartbiz.com.vn
Download http://www.smartbiz.com.vn

Program type: Freeware (Accounting & Finance)
Author: smartbiz.com.vn
Size: 0

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karitata by Karitata - Open Source Call Center Management System for Charity Entities.

Open Source Call Center Management System for Charity Entities. more

Homepage http://karitata.sourceforge.net
Download http://karitata.sourceforge.net

Program type: Freeware (Office Suites & Tools)
Author: Karitata
Size: 0

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asterCRM by astercc.org - asterCRM is a call center software for asterisk based VoIP system, also it has some CRM functions.

asterCRM is a call center software for asterisk based VoIP system, also it has some CRM functions. It provide useful features such as pop-up, predictive dialer, click to call, extension status ....... more

Homepage http://astercc.org
Download http://sourceforge.net/projects/asterisk-crm/files/latest/download?source=directory

Program type: Freeware (Project Management)
Author: astercc.org
Size: 596.1 MB

10
Call Center Auto Greeting Server by uwengkai.wordpress.com - Using TSAPI library, the auto greeting server barge in an asterisk extension which then plays a greeting message for an agent.

Using TSAPI library, the auto greeting server barge in an asterisk extension which then plays a greeting message for an agent. The integration work enables auto greeting function for a call center. more

Homepage http://uwengkai.wordpress.com/2012/07/31/avaya-call-center-auto-greeting-server/
Download http://sourceforge.net/projects/autogreeting/files/latest/download?source=directory

Program type: Freeware (Project Management)
Size: 448.7 KB

4
AstCallCenterCRM by migo-systems.com - Call center and CRM based on Asterisk IP PBX, SugarCRM and GNUdial.

Call center and CRM based on Asterisk IP PBX, SugarCRM and GNUdial.Call Center (inbound/outbound), CRM and predictive dialing funcionalities in one package. more

Homepage http://www.migo-systems.com
Download http://www.migo-systems.com

Program type: Freeware (Project Management)
Author: migo-systems.com
Size: 0

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License: All | Free